Terms of Service
Terms of Service for Hats Network Inc. (AS203314). Essential terms for using our network services.
Effective Date: March 24, 2026
Last Revised: July 12, 2026
Agreement to Terms
Accessing or using Hats Network Inc. (AS203314) websites and services constitutes acceptance of this agreement.
Do not use the services if you do not accept these terms.
We may modify these terms at any time. Continued use after revised terms are posted constitutes acceptance of the changes.
Service Description
The services covered by this agreement include:
- IP transit with redundant upstream connections
- Direct Internet Exchange (IX) peering
- Low-latency routing with specialized network optimization
- Network monitoring and DDoS mitigation
- Custom network solutions for enterprise clients
Acceptable Use Policy
Prohibited Activities
The following activities are prohibited:
- Harassment, abuse, or threats toward individuals or organizations - Transmission of malware, viruses, or harmful code - Spam or unsolicited bulk email transmission - Copyright infringement or intellectual property violation - Phishing, spoofing, or social engineering attacks
Violation Penalties
| Violation Type | Penalty | Consequence |
|---|---|---|
| First violation | Written warning | 15 penalty fee |
| Repeated violations | Multiple warnings | Service suspension option |
| Severe violation | Immediate action | Service termination |
| Criminal activity | Legal reporting | Law enforcement involved |
Important
Hats Network Inc. may terminate services without refund for severe or repeated violations.
Payment Terms
Billing Cycle: Monthly
- Invoices issued on the first day of each billing period
- Payment due within 14 days of invoice date
- Accepted payment methods: credit card, bank transfer, ACH
- Late payments subject to 1.5% monthly service charge
- Service suspension after 30 days of non-payment
- All fees are exclusive of applicable taxes and levies
- Refund policy: No refunds for partial months or prepaid periods
Service Levels & Uptime
Hats Network Inc. commits to 99.99% network availability across its core infrastructure.
SLA Details
- Uptime calculated monthly
- Excludes scheduled maintenance windows
- Excludes force majeure events
- Scheduled maintenance announced ≥14 days in advance when possible
- Service credits available for downtime exceeding SLA (details in service agreement)
- Network performance statistics available via portal and API
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HATS NETWORK INC.
SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
Liability is limited to the amount the customer paid in the 12 months before the claim.
We are not responsible for:
- Third-party network issues or connectivity problems
- Data loss or corruption caused by misuse or negligence
- Service interruptions due to force majeure events
- Loss of revenue, profit, or business opportunities
- Customer's failure to maintain backups or redundancy
Service Termination
Either Party May Terminate
- 30 days written notice required
- Customer must migrate services within 30 days
- Customer must remove any IPs in use within 30 days
- No refunds provided for customer-initiated termination
Immediate Termination Permitted For:
- Material breach of this agreement by either party
- Illegal activity or security violations
- Non-payment of invoices for 30+ days
- Violation of Acceptable Use Policy
Additional Terms
Intellectual Property and Open Licenses
Unless an express license states otherwise, Hats Network Inc. retains all rights in its services, software, branding and materials. The Content and Data License sets out the separate terms for public latency data and original documentation.
Intellectual Property
Openly licensed materials follow our Content and Data License; all other rights are reserved.
Warranties Disclaimer
Services provided 'as-is' without warranties. We don't warrant uninterrupted service.
Indemnification
You indemnify us from claims arising from service use or terms violations.
Governing Law
Governed by applicable laws. Disputes resolved through binding arbitration.
Entire Agreement
This agreement and service amendments constitute the entire agreement.
Severability
If any provision is invalid, remaining provisions continue in full effect.
Questions?
Legal Questions
For legal inquiries and interpretations.
Abuse Reports
Report violations and suspicious activity.
Technical Support
For service and technical support.
By using Hats Network Inc. services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.