# Hats Network Services

We offer an enterprise-grade connectivity portfolio designed for businesses and professionals of all sizes.

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>

## Service Catalog

- [Hats EPN](/docs/services/enterprise-private-network) — SD-WAN as a Service. Multi-site private connectivity with traffic segmentation and guaranteed SLAs.

- [Hats BDL](/docs/services/business-dedicated-line) — Enterprise DIA. Committed bandwidth with flexible handoff options for offices and critical endpoints.

- [Hats PUL](/docs/services/premium-user-line) — Performance IP. Low-jitter access for latency-sensitive professionals and distributed teams.

- [Hats GO](/docs/services/gaming-optimized) — Competitive Gaming Routes. Sub-30ms paths to publishers via direct IX peering.

- [Hats SR](/docs/services/streaming-ready) — Media-Grade Connectivity. High-throughput infrastructure for 4K/8K delivery with CDN peering.

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## Service Selection Decision Tree

Unsure which service fits your needs? Follow this decision tree:

## Quick Selection Guide

### Saas

**Primary Need**: Secure, segmented connectivity between offices and cloud.

| Requirement             | Recommended    |
| ----------------------- | -------------- |
| 3+ sites, private mesh  | Hats EPN       |
| Single site, SLA-backed | Hats BDL       |
| Hybrid cloud handoff    | Hats EPN + BGP |

### Multi Site

**Primary Need**: Reliable inter-office connectivity that scales.

| Site Count     | Recommended               |
| -------------- | ------------------------- |
| 2–3 locations  | Hats BDL (point-to-point) |
| 4+ locations   | Hats EPN (full mesh)      |
| Remote workers | Hats PUL (endpoints)      |

### Creative

**Primary Need**: Low-jitter access to cloud suites and collaboration tools.

| Use Case              | Recommended |
| --------------------- | ----------- |
| Video editing teams   | Hats PUL    |
| Animation/VFX studios | Hats BDL    |
| Distributed teams     | Hats EPN    |

### Gaming

**Primary Need**: Minimal latency to game servers and tournament infra.

| Organization               | Recommended           |
| -------------------------- | --------------------- |
| Esports teams & facilities | Hats GO               |
| Tournament organizers      | Hats GO + BGP         |
| Gaming cafes/chains        | Hats BDL + GO profile |

### Media

**Primary Need**: Consistent throughput for high-bitrate video.

| Scale               | Recommended             |
| ------------------- | ----------------------- |
| Individual creators | Hats PUL                |
| OTT platforms       | Hats SR                 |
| CDN operators       | IP Transit + SR profile |

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## Service Architecture Overview

## Why Enterprise-Grade

| Feature   | Best-Effort Internet     | Hats Enterprise-Grade        |
| --------- | ------------------------ | ---------------------------- |
| Bandwidth | Shared, oversubscribed   | Committed CIR                |
| Routing   | Cost-optimized, variable | BGP-controlled deterministic |
| Peering   | Multi-transit hops       | Direct IX at 15+ exchanges   |
| SLA       | None                     | 99.99% uptime with credits   |
| Support   | Business hours           | 24/7 NOC                     |

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## Frequently Asked Questions

### What's the difference between Hats BDL and standard business broadband?

Hats BDL provides **committed bandwidth**, you receive 100% of purchased capacity 100% of the time. Standard broadband is "best effort" and commonly oversubscribed (for example, cable/DSL can be 50:1+ on business tiers, while Metro Ethernet is often 10:1 or less).

BDL also includes symmetric speeds, static IPs, SLA guarantees, and BGP peering options.

> **Sources**
>
> Oversubscription examples and typical ratios: [CTC Technology & Energy: All Mbps Are Not Created
> Equal (Connectivity Performance
> Factors)](https://www.ctcnet.us/wp-content/uploads/2014/02/CTC-ConnectivityPerformanceFactorsBrief0213141.pdf)

### Can I start with one service and upgrade later?

Yes. Many customers begin with Hats BDL for individual sites, then migrate to Hats EPN as they add locations. Handoff types remain consistent during migration.

Contact your account manager to discuss upgrade paths.

### Does Hats EPN replace my existing SD-WAN?

Hats EPN provides network-layer traffic engineering without overlay complexity. For customers requiring SD-WAN appliances, we partner with vendors to deliver managed solutions over our backbone.

### What's the typical installation timeline?

| Service  | Timeline             |
| -------- | -------------------- |
| Hats PUL | 5\~10 business days  |
| Hats BDL | 15\~30 business days |
| Hats EPN | 30\~45 business days |

Expedited installation available in select markets.

### Which PoPs support GO and SR profiles?

Gaming and Streaming profiles are available at our IX-connected locations:

**Asia-Pacific**: Hong Kong, Tokyo, Singapore\
**Europe**: Frankfurt, Amsterdam, London\
**North America**: Los Angeles, New York, Ashburn

Contact sales for current availability and latency estimates.

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## Get Started

> **Contact Sales**
>
> Unsure which service fits your requirements? Our team can analyze your current connectivity and recommend the optimal configuration.
>
> **[sales@hatsnet.io](mailto:sales@hatsnet.io)** - include your current setup, bandwidth needs, and any performance issues.

***

> **Ready to Crank It Up?**
>
> **[Contact Sales](#contact)** to discuss Hats SR for your media workflows.
>
> Hats Network Inc. (AS203314): *[Imagine a world where network connectivity is seamless, secure and accessible to everyone.](/about)*

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## License and attribution

- **Canonical source:** [View the human-readable HTML page](https://hatsnet.io/docs/services).
- **Original documentation:** © Hats Network Inc., licensed under [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/).
- **Full terms:** [Content and Data License](https://hatsnet.io/docs/legal/content-and-data-license) — includes attribution requirements, third-party material, trademarks, source code and other exclusions.